Trust
We believe in being a trusted, independent and authoritative advocate for the environment. We work together to deliver effective outcomes.

Efficiency
We manage our resources effectively and efficiently to deliver value to the public. We strive continuously for improvement and excellence through learning and development.

Transparency
We regulate in a fair, proportionate and transparent manner and target mostly the unemployed and energetic youths. We provide our services in a manner that is competent, courteous and responsive.

Partnership
We make a difference by working with others to build trust, networks and partnerships to deliver effective outcomes

Innovation
We are innovative, adaptive and open to new and flexible ways of working. We design and deliver services from the citizen’s point of view.

Teamwork
We support, trust and value our colleagues and empower each other to make decisions. We are open and honest with each other. We constructively challenge and encourage each other to do better. We welcome all people regardless of the tribe, education level and family background.